The Processes Used to Exchange Information
The Processes Used to Exchange Information
Information, in a broad sense, is simply processed, structured and organised information. It gives context to various data and allows effective decision making about what should be done next. For instance, a particular customer’s sale at a particular restaurant is personal data-it becomes information if the business can identify which dish is the best or least popular. However, it’s very difficult to extract this information in an accurate or useful format for use by other departments.
Many large organisations now have information management systems in place, to manage their information. It involves storing data that can then be accessed by people depending on their needs. The most common ways of doing this are through computer software (such as Lotus Notes or Quickoffice) and through a web browser interface (such as Microsoft Office). This usually requires some level of technical expertise and training, as well as a fairly thorough knowledge of how the organisation’s systems work and how they should operate. It also requires regular updates from the staff members to make sure that all the information is up to date and correct.
Information technology has developed so that processes such as this don’t need to be carried out by people who know anything about computers. Information can now be stored safely on digital media, such as CDs, DVDs, or even online. It can also be stored on digital “vaulted” servers, which are off-site and away from the office. These servers are secured and protected by firewalls. They can also be accessed remotely by people who know the relevant password.
Information technology is also used to allow people and companies to share information. This is sometimes referred to as “social computing”. Examples include social media websites and email services such as Hotmail or Yahoo mail. These services all store different sets of information, often called “profile information” or “users information”. This is very similar to computer software, which stores information in a database, but it also involves the use of technology which allows people to work together and share documents, applications and files.
Another way in which information is shared is through “point of sale systems”. These use small devices such as credit machines and readers to collect information from sales transactions. This information is then sent to computers which can be used to perform tasks such as calculating cost or inventory. Another example of this is Microsoft Groove, which is used by many restaurants to keep track of customers’ orders. Information is then fed into the system, which can be used to perform tasks such as calculating how much food a particular customer has taken home at a certain point in time and sending them an electronic invoice.
There are also other types of information which are exchanged which aren’t as obvious. For example, public records and images are created and stored by people and other organisations so that the general public can access them for research purposes. Such information is known as public data, and is often made available on the internet. Examples of public data include birth certificates, marriage certificates, death certificates and court orders. Photography is another area in which information is created and stored, with many people able to take digital photos with digital cameras, allowing them to have a permanent record of those events.